Process

 

   
 

Inspection Process
One of our trained specialists will first inspect your home to ensure that your home has damage to warrant a claim with your insurance company. We start our process from the very first moment we step foot on your property. If necessary we will document damage taking pictures of the exterior of your home.

 

Filing Your Claim
Because we represent you through the whole process, we will help you make your claim with your insurance company. We want to make sure that they have the right information needed to properly create your claim. Once you receive the claim number from the insurance company we will take over on your behalf to make sure you get the right amount of money to restore your property back to its pre storm condition or better.

 

Meeting with Insurance Adjuster
On the day of the meeting with the insurance adjuster we will be at your home promptly to meet with the adjuster and walk them through the found damage on your home. If the adjuster’s scope of the damage does not meet the satisfaction needed to complete the restoration project, we will request a re-inspection with a different adjuster. More than 90% of our re-inspections get 100% approved.

 

Colors Appointment
After we get your claim approved, your insurance company will send you a written estimate and an actual cash value check to start your restoration project. Then we will come out to your home to go over colors and replacement materials for your home. Once you have selected the colors and materials for your home we will then pass it over to our production department.

 

Your Home Goes Into Production
Typically the restoration project begins next day or a few days later the inspection meeting, barring any inclement weather. If there are any changes to the schedule, we’ll let you know immediately.
Once your restoration project is complete, you and our production field manager will perform a thorough inspection of your home to ensure that the work meets our quality control standards, and most important, your satisfaction.

 

Working with your Insurance

At that point, we will invoice your insurance company directly for the remaining depreciation or balance of the claim. When you receive that check, we will coordinate with you when is it a good time for us to come to your home for a final inspection to make sure you’re satisfied with our work. We will also pick up the check at that time.